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FAQs

Yes, all customers are required to pay the delivery fee which varies depending upon the shipping address.

  • Inside Kathmandu Valley : Rs. 100
  • Outside Kathmandu Valley : Depends upon your location

For free shipping, we recommend you to check whether the listed items are labelled as free shipping or not.

Creating an account in Chingu Mart is easy. To create a new account, please click here : New Account

Customers can make payment in two available methods.

  • Cash On Delivery : You can make payment when your order arrives at your doorstep also known as Cash On Delivery. Currently, Cash On Delivery is available for people inside Kathmandu Valley only.
  • Online Payment : You can make payment using online payment gateway such as eSewa, Khalti, IMEPay, and more.

Note : If you are outside Kathmandu Valley, your order will be shipped after making payment.

To place your order, you need to add a product to the cart. If you want to add more product, then you can add the product by selecting the product and adding it on the cart. If not, you can simply proceed to check out.

We will try our best to deliver your order as soon as possible.

  • Inside Kathmandu Valley : 2-3 Days
  • Outside Kathmandu Valley : 4-5 Days (Depending upon your location)

Note : Sometimes delivery can be delayed due to unwanted circumstances. We will inform you if such events occurs.